The Law 21.719 recognizes the ARCO rights to all the people. This means that any customer, user or partner can request actions on their personal data. Do you know how to respond?
Access
The person has the right to know what data you are collecting, with what purpose and with whom we may share it.
Rectification and Cancellation
If the data are incorrect, it must be corrected. If they are no longer needed must be disposed of.
Opposition
The owner of the data, you can refuse certain uses, such as marketing or sale to third parties.
What does this mean for your company?
- You need to have clear channels to receive requests.
- Your team should know how to act legally with each right.
- Everything must be documented to demonstrate compliance.