No platform delivers Law 21.719 compliance on its own: the law mentions no tools or technology certifications. What a platform such as OneTrust does is sustain concrete duties —the article 14 ter information, the article 11 deadlines and the article 14 sexies breach register— with traceability.
The essentials in 30 seconds
- OneTrust is the world's leading trust intelligence platform and automates much of Law 21.719 compliance.
- The key modules: data mapping, consent management, data subject rights requests (DSAR), impact assessments and incident management.
- A limited deployment takes 4 to 8 weeks; a comprehensive program, between 3 and 6 months.
- It is scalable: it serves both SMEs and large corporations, and you can start with the essentials.
- A certified local partner speeds up rollout and adapts it to the Chilean regulatory context.
In a global landscape where personal data protection has become an unavoidable priority, Chile has taken a decisive step with the enactment of Law 21.719. This legislation, which aims to align the country with the highest international standards such as the European GDPR, requires companies to manage personal information proactively and transparently. Faced with this challenge, technology emerges as an indispensable ally, and platforms such as OneTrust position themselves as leading solutions for navigating the complexity of regulatory compliance. If you are not yet familiar with the law in depth, we recommend starting with our definitive guide to Law 21.719. If you want the full picture, start with our guide to the data protection law in Chile.
OneTrust is recognized globally as the number-one trust intelligence platform, designed to help organizations manage privacy, security, ethics and regulatory compliance in a comprehensive way. In Chile, its implementation not only facilitates adaptation to Law 21.719, but also enables companies to turn data management into a competitive advantage, building a stronger relationship of trust with their clients and stakeholders.
Why OneTrust? The leading trust intelligence platform
OneTrust has established itself as the solution of choice for thousands of companies worldwide to manage their privacy, security and compliance programs. Its leadership is based on a series of features that set it apart in the market:
- Comprehensive platform: a complete suite of modules covering consent and preference management, data mapping, risk assessment, incident management and policy automation, all from a single platform.
- Automation and efficiency: automates repetitive and complex tasks, reducing manual workload and the risk of errors in consent collection, data subject rights requests (DSARs) and compliance reporting.
- Scalability and flexibility: it adapts to companies of all sizes, from SMEs to large multinational corporations, and can be configured for a variety of global regulations.
- Trust intelligence: beyond compliance, it helps build and maintain trust with clients through the responsible use of data and AI.
- Market recognition: a consistent leader in the Gartner Magic Quadrant for privacy management platforms.
- Partner ecosystem: a global network of partners—such as AlayIAtrust in Chile—that provide implementation, consulting and local support.
Key modules for Law 21.719
OneTrust is not a single product but a suite of modules that are activated according to each organization's needs. To comply with Law 21.719, these are the ones that deliver the most value from day one:
- Data mapping and discovery: automatically identifies and classifies where personal data resides, the basis for the Record of Processing Activities the law requires.
- Consent and preference management: collects and records consent granularly, with configurable cookie banners and preference centers.
- Data subject rights requests (DSAR): automates the receipt, verification and response to access, rectification, cancellation and objection requests.
- Impact assessments (DPIAs): guides risk assessment step by step for high-risk processing.
- Incident and breach management: documents, assesses and lets you notify breaches without undue delay.
- Third-party risk management: assesses the risk of vendors and processors with access to data.
Practical tip: do not try to switch on every module at once. The fastest way to get value is to prioritize based on a gap assessment—the same one we recommend in our case studies—and first deploy the modules that cover your most urgent risks.
| Platform capability | Legal duty it helps sustain | Article |
|---|---|---|
| Inventory of processing activities and data flows | Publishing data categories, universe of subjects, purposes, basis of legitimacy, recipients and source. | Article 14 ter letter d) |
| Consent and preference management | Proving consent was obtained and that withdrawal is as swift as giving it. | Article 12 |
| Data subject request portal and workflow | Acknowledging and replying within 30 calendar days, keeping proof of the reply, its date and full content. | Article 11 |
| Incident and breach management | Reporting without undue delay and recording nature, effects, data categories and number of affected subjects. | Article 14 sexies |
| Impact assessments | Carrying out the assessment before high-risk processing operations begin. | Article 15 ter |
| Vendor and contract management | Evidencing processing contracts with object, duration, purpose, data types and categories of subjects. | Article 15 bis |
| International transfer mapping | Documenting the authorising route: adequacy, contractual clauses, corporate rules or certification. | Articles 27 and 28 |
| Policy and version register | Publishing the processing policy with its date and version. | Article 14 ter letter a) |
| Evidence of security measures | Evidencing the existence and operation of the measures after an incident or in a dispute. | Article 14 quinquies |
| Traceability for the prevention model | Sustaining the voluntary compliance programme the Agency may certify. | Articles 49 and 51 |
Phases of an implementation
An orderly implementation avoids rework and configurations that later do not reflect your real operations. At AlayIAtrust we work in four phases:
- 1. Assessment and scope: data inventory, process mapping and definition of the project's modules and priorities.
- 2. Configuration: parameterizing the platform around your flows, policies and legal bases, with integration into your systems.
- 3. Rollout and training: activating the modules, testing and training the teams that will use the tool.
- 4. Continuous improvement: monitoring, adjustments and reporting to demonstrate proactive accountability before the Agency.
A limited deployment usually takes 4 to 8 weeks; a comprehensive privacy program, between 3 and 6 months, depending on the size and complexity of the organization. To understand why this investment pays off beyond compliance, see the benefits of data protection.
OneTrust in the Chilean context: expected impact
Chilean companies that have chosen OneTrust for their regulatory compliance and privacy management are seeking, and achieving, the following results:
1. Streamlining compliance with Law 21.719
Reduced adaptation time: OneTrust makes it possible to automate much of the compliance work, such as data mapping, consent management and responding to data subject rights requests. Automating DSARs can cut response times from days to hours, improving operational efficiency and client satisfaction.
Centralized privacy management: the platform centralizes all privacy-related information and activities, providing a clear and unified view. This is crucial for auditing and demonstrating proactive accountability before the future Personal Data Protection Agency.
2. Strengthening client trust and reputation
Transparency and control: OneTrust makes it possible to give clients greater control over their data through customizable preference centers and consent banners. This transparency strengthens trust and fosters long-term relationships.
Reduced reputational risk: by ensuring robust compliance and proactive management, companies minimize the risk of breaches or sanctions and avoid the negative publicity that stems from privacy incidents.
3. Operational efficiency and process optimization
Automated impact assessments (DPIAs): for high-risk processing, OneTrust provides guided workflows and templates that simplify the process.
Third-party risk management: it helps assess and manage the privacy risks associated with vendors, ensuring that the entire supply chain meets the standards.
Companies such as Samsung Electronics, which use OneTrust, have reported a significant improvement in the control users have over their data, which translates directly into greater trust. OneTrust's global experience—which includes more than 75% of the Fortune 100—demonstrates the platform's ability to deliver tangible results in compliance, efficiency and client trust.
OneTrust vs. other tools: what sets it apart?
1. Breadth of functionality
Many alternatives specialize in a specific area (for example, cookie consent management). OneTrust offers a complete suite that spans everything from data governance and risk management to ethics and compliance, reducing the need to integrate multiple tools.
2. Enterprise focus and scalability
It is designed for companies of all sizes. Its robust architecture and customization capabilities make it ideal for organizations with complex operations and diverse regulatory requirements.
3. Market leadership and innovation
Consistent recognition from Gartner and Forrester, combined with its investment in R&D (especially in responsible AI and data governance), places it at the forefront of innovation in the sector.
4. Ecosystem and support
Its vast network of partners—specialized consultancies and law firms—guarantees access to expert support and advice in the local language and context, something especially valuable when navigating complex regulations such as Law 21.719 for the first time.
Conclusion: turning compliance into a competitive advantage
The implementation of Law 21.719 in Chile represents a milestone in personal data protection. In this scenario, tools such as OneTrust become key enablers, allowing organizations not only to comply with the regulation but also to optimize their processes, strengthen trust with their clients and, ultimately, turn compliance into a true competitive advantage.
By choosing OneTrust, Chilean companies are investing in a comprehensive, scalable, market-leading solution that allows them to navigate the complexity of privacy with confidence and efficiency. If you want to see how it would look in your organization, let's talk in an assessment.
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Book an assessmentFrequently asked questions about OneTrust
What is OneTrust?
It is the world's leading trust intelligence platform: an all-in-one suite that helps you manage privacy, security, data governance, ethics and regulatory compliance from a single place, with modules for data mapping, consent management, data subject rights requests (DSAR), impact assessments and incident management.
Does OneTrust help comply with Law 21.719?
Yes. It automates much of what Law 21.719 requires: the record of processing activities, consent management, handling data subject rights, impact assessments and breach notification. It provides the traceability needed to demonstrate proactive accountability before the Personal Data Protection Agency.
How long does a OneTrust implementation take?
It depends on the scope and the modules. A limited deployment can take 4 to 8 weeks, while a comprehensive privacy program for a large organization usually runs between 3 and 6 months. A prior assessment lets you define phases and prioritize what is most urgent.
Is OneTrust only for large companies?
No. It is scalable and adapts to companies of all sizes, from SMEs to multinational corporations. You can start with the essential modules and add capabilities as the privacy program matures.
Do I need a local partner to implement OneTrust in Chile?
It is highly recommended. A local partner such as AlayIAtrust brings knowledge of the Chilean regulatory context and Law 21.719, configures the platform around your real processes, speeds up rollout and provides support and training in Spanish, reducing the risk of an incomplete or poorly configured implementation.
Which OneTrust modules are key for Law 21.719?
The most relevant are data mapping and discovery, consent and preference management, automated data subject rights requests (DSAR), impact assessments (DPIAs), incident and breach management, and third-party risk management. The exact combination depends on each organization's initial assessment.
Will a platform make me compliant with Law 21.719?
Not on its own. Law 21.719 mentions no platforms, vendors or technology certifications: it imposes duties on the data controller. A tool helps execute them and leave evidence, but responsibility stays with the controller under the principle in article 3 letter e).
Does the law require any particular tool or certification?
No. The only thing Law 21.719 subjects to certification is the infringement prevention model, and article 51 assigns that certification to the Agency, not to a vendor. Article 14 quinquies sets an outcome-based security standard without imposing frameworks or products.
What must a company be able to prove, with or without a platform?
Three things the law expressly places on it: that it obtained consent and that the processing was lawful, fair and transparent, under article 12; the lawfulness of the processing where another basis is relied on, under article 13; and the existence and operation of security measures, under article 14 quinquies.
Does a small company need the same deployment as a large one?
No. Article 14 septies of Law 21.719 provides that the minimum standards for the information and security duties be set considering the data type, whether the controller is a natural or legal person, the size under law No. 20.416, the activity and the volume of data processed.
Official sources
- Law 21.719 on the protection and processing of personal data, creating the Personal Data Protection Agency — official text, Library of the National Congress of Chile
- Article 14 ter (information), article 14 quinquies (security) and articles 49 and 51 (prevention model and certification) — consolidated text in force from 1 December 2026
This article is for information purposes only and does not constitute legal advice for a specific case.